FAQ

How long will my order take?

As all of my swimwear is handmade to order by me, processing times may vary from 1 to 2 weeks.  Once your merchandise has shipped, you will receive a confirmation email with tracking info and can expect to receive it within 2 to 3 days if it is within the United States.

 

Do you ship Internationally?

roySWIM offers international shipping through USPS First Class International, which arrives to most locations in 6-10 days.  Unfortunately tracking is not available for this shipping option- $15 to most locations. 

 

Caring for your suit

Your suit should last for years with good care!  I recommend hand washing in cold water and drying flat on a towel.  If you must put it in the wash, be sure that it is on a cold setting and protected in a lingerie bag! Please note that your suit will last much longer if you only hand wash it.

 

Exchanges

I want you to absolutely LOVE your suit!  If you are not satisfied I will gladly accept merchandise for exchange within 15 days of receiving the items. This applies to both regular and custom color orders.

Merchandise must be clean, unwashed and unworn (trying it on is an exception).    

If you wish to exchange, please contact me via email at roybikini@gmail.com to obtain authorization.

 

If you didn't find the answer to your question here don't hesitate to contact me!