FAQ

How long will my order take?

Orders from the stock shop will ship in 2-3 business days. As all custom color suits are handmade to order by me, processing times may vary from 1 to 2 weeks.  Once your merchandise has shipped, you will receive a confirmation email with tracking info and can expect to receive it within 2 to 3 days if it is within the United States.

 

Do you ship Internationally?

roySWIM offers international shipping through USPS First Class International, which arrives to most locations in 6-10 days.  Unfortunately tracking is not available for this shipping option- $15 to most locations. 

 

Caring for your suit

Your suit should last for years with good care!  I recommend hand washing in cold water and drying flat on a towel.  If you must put it in the wash, be sure that it is on a cold setting and protected in a lingerie bag! Please note that your suit will last much longer if you only hand wash it.

 

Exchanges

I want you to absolutely LOVE your suit!  If you are not satisfied I will gladly accept merchandise for exchange within 15 days of receiving the items. This applies to both in-stock and custom orders.

Items purchased from the stock shop may be exchanged for any in-stock items of the same value-- If I do not have your desired size or style, store credit will be given- which can be used toward a custom piece if desired.

Merchandise must be clean, unwashed and unworn (trying it on is an exception).    

If you wish to exchange, please contact me via email at roybikini@gmail.com to obtain authorization.

 

If you didn't find the answer to your question here don't hesitate to contact me!